Kikkoman Group Social Media Policy

Kikkoman Corporation and its Group companies (hereinafter referred to as the "Kikkoman Group") adhere to the following expectations regarding appropriate attitude and behavior when using the Group's official social media accounts.

"Self-Awareness and Responsibility" When Sharing Information


The Kikkoman Group fully understands that shared information is publicly accessible by anyone and that anything we post strongly effects others. The Kikkoman Group also understands that information cannot be completely removed once uploaded, and therefore we will post responsibly.


When posting information, the Kikkoman Group will observe both the law and internal rules and regulations.


Being that the aim of social media is ultimately communication, the Kikkoman Group will try to build relations between Kikkoman Group employees and customers, as well as with the general public. The Kikkoman Group is also aware that it is necessary to always promote both Kikkoman's brand and products in a positive manner.

When Engaging in Social Media


The Kikkoman Group will always actively listen to each participant.


The Kikkoman Group will be responsible when transmitting information as well as corresponding, and will not spread misinformation.


The Kikkoman Group will pay diligent attention so as not to violate the rights of others, including personal information and copyright laws.


The Kikkoman Group will learn through participating in social media, and broadly share that knowledge with others in hopes of benefiting other participants and the overall community.

Guide and Request to All Customers and Users

Please be aware that any information shared by Kikkoman Group employees through social media accounts does not necessarily reflect the official opinions of the Kikkoman Group itself.
All official announcements can be found at and through various press releases.
Please be aware that all information is subject to possible change after the time it was posted, and that submissions from customers are occasionally quoted and reposted.

Please refer to the Kikkoman Group's Privacy Policy for information regarding the handling of personal information.

Enacted 2011.10.1