The Customer’s Voice

As part of our philosophy of being consumer-oriented, Kikkoman makes every effort to respond quickly to comments and requests from our customers. We believe that it is highly important for us to forward customer input to relevant divisions quickly so it can be used to improve our products and services.

We receive comments and suggestions from customers via telephone and email. We believe these opinions and comments are an important asset and a valuable source of new ideas.

We will continue to work to improve our products and services in order to provide increased customer satisfaction.